FAQ

 
How can I get in touch with travelsystems?
You could write to info@travelsystems.in
Why do I need to register myself?
You need to register yourself to be able to book services.
What is an E ticket?
An E–ticket is an Electronic ticket. It is a paperless document with a unique confirmation number that replaces paper ticket. You could print out your e-tickets and bring it with you – along with a valid photo ID – to the airline counter at the time of checking for your flight
What is the maximum number of seats that I can book?
A maximum of 9 seats can be booked at one time. You could either write to us if you need to book for more than 9 travelers or you will have to rebook for the additional travelers.
Can I book a multi city / multi country trip?
Yes.
Does IFB Travel offer any loyalty program?
Yes IFB Travel is integrated with the loyalty program of IFB industries. You could find more details of this on our website www.ifbtravels.com/loyalty.
I am not getting any results on the search page of flights. What to do?
You could clear history and cache of your browser and search again.If you still don’t get any flight results, it may either be because we can’t find flights for that route or because there’s no availability of flights for your dates.
Where do I enter frequent flier number on my reservation?
We regret but you cannot enter your frequent flier number online. Please call our call centre and we would be happy to assist.
I was on the payment page after completing everything, I entered my credit card details and the nothing happened. I am charged but I don’t have my tickets.
We regret the inconvenience; please do not worry. Please do not make the reservation again, please call us and we will help complete the reservation offline. Or you could check your “My Profile” also to seeif the reservation was completed.
How do I know my reservation was booked?
We will send you an email to inform you of the reservation. You could also go to “My Profile” and check your reservation listed there.
Do I need to re-confirm my travel?
No, in most countries you do not need to reconfirm the flights unless you wish to modify your reservation in any way.
How do I book my preferred seat number?
We regret but we do not provide seat selection facility online at the moment. We will inform you as soon as we start this facility. In the meantime, you could call the airlines or our call centre and we will do this offline for you as long as the airline permits this.
Do I have to pay something extra at the airport?
This depends on the airport you are flying from and if there are any extra fees collected by that particular airport.
I have forgotten my reservation confirmation number? Can I get it online?
Yes of course, please visit IFBtravels.com and login with your unique username and password. Please click on “My Profile” and you will get all the reservations made by you..
I forgot to change the selection of Mrs from Mr. Can I get this changed?
Most airlines do not permit any change in the name. Please call us and give the details, we will try to help if the airlines permit. If not, you will have to cancel and rebook.
Can I book for my family and friends?
Yes you could. Please give in their names at the time of entering the name of passengers travelling.
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